Our Team
Sue Fullam
Claims Manager


Sue Fullam is Claims Manager of the Occupational Accident Division. Ms. Fullam joined the Company in 2003 when she was hired as a Senior Claims Administrator. In 2010 Ms. Fullam was promoted to Claims Manager of the Workers’ Compensation Division and in 2015 took on her current position.

Ms. Fullam has over 25 years of claims handling experience. Her experience prior to joining the Company is in the public sector as she was a Senior Claims Administrator at the Massachusetts Port Authority. Prior to that position she was Safety and Risk Manager at the Boston Water and Sewer Commission.

Ms. Fullam holds a Bachelor of Arts in Legal Studies from the University of Massachusetts, Amherst.

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